Sometimes, companies face a difficult battle when attempting to take down “complaint” sites on the Internet where disgruntled customers and employees take their grievances to the public. When the “complaint” site is engaged in commercial activity, Federal trademark infringement, dilution and trade libel laws may protect a company against disparaging use of corporate names and trademarks and confusing domain names. However, when the purpose of the disparagement is solely customer complaint and parody, these laws will provide far less protection.
